Franc
Help centre
Frequently asked questions
Company
- Franc was founded in 2017 by an engineer, Thomas Brennan, and an actuary, Sebastian Patel. Their experience of working at companies such as Google, Discovery and Nedbank along with their personal experience of helping friends and family decide how to invest led them to believe that there was a need to help South Africans invest easily.
Join
- South African residents with a valid national ID or passport, who agree to the terms and conditions of using Franc, can invest via the app. Citizens of Namibia, Lesotho, and Eswatini can also use Franc, provided they have a valid passport and a ZAR-based bank account that can transfer money to the Franc SA Nedbank accounts.
Fees
- You can view a detailed breakdown of the Franc fees by visiting the Pricing page on our website: https://www.franc.app/fees
Security
- Yes. We use advanced technology to secure communication between the mobile app and our systems. Passwords and passcodes are stored using 2048-bit encryption. For enhanced security, users can also opt into biometric login.